I have just joined in the hope of getting some help but I cannot find how to post my question.
I am in isolation and just found out my EQ for two battery is totally flat. The App said it was 98% charged. My problem is the central locking appears to be locked on preventing me from opening the charging port flap. I got into the car manually using the passenger manual opening but the central locking button seems to also work off the power so will not disengage the lock. I am a new driver of EQ so find it strange that everything locks and not opens when the battery goes flat. I seek someone’s advice on getting the flab open so I can charge the car. Many Thanks