I’d be interested to hear if anyone has a MyEnergi Zappi charger and if they have had any charging issues.
We have a Zappi (and PV Solar) and use it to charge our Smart forfour EQ.
If you don’t know the Zappi, it essentially allows you to charge the car on the excess energy from a renewable source that would otherwise be going out to the grid.
It has various charge modes, one of which (eco +) allows you to charge from the excess solar only, so if the sun goes in and the excess drops below a certain level (defined in an industry wide charging spec) the charging is paused.
Our Smart doesn’t seem to like this pause, reports an error on the dash, tells us to take it to a workshop and will not start for ~15 mins. Mercedes have had it on their diagnostics and tell us nothing is wrong with the car.
We don’t have any issues in the other charging modes offered by the Zappi (a 7kWh ‘fast’ and an eco where the PVs are boosted by the grid when the sun goes in so charging is not paused).
The good people at MyEnergi tell me this is not a problem with the cars they have tested with (Jag, Renault, Nissan, Tesla).
Mercedes/Smart don’t seem to be interested in having a dialog about the problem which is inexcusable given we have just bought a new car off them – it sound from the responses that we have had from them that they just don’t understand the problem and seem to think I have some heath-robinson system where I’ve directly connected the car to the PV panels!
They have now said the problem is closed and they are not willing to talk further – terrible customer service.
I’d be interested in hearing any experiences of others, positive or negative in this area.