More charging problems


(Peter) #21

I tried the latter but that didn’t work out perfectly either.

I asked the second Renault dealer to order one but they needed me to pay for it upfront!

After explaining the situation they still couldn’t tell me the part number but would allow me to tell them some (I now have a spreadsheet containing many variations).

They could tell me the part they will supply supersedes one of the 2nd generation charger part numbers I have.

As I’m fairly sure it’ll be a 2nd generation I proceeded with payment.

I plan to collect it on Saturday.

(Peter) #22

I collected the new charger this morning and it appears to be the latest revision.


I plan to install it later today.

(Peter) #23

I’m happy to be able confirm my new charger has resolved all three issues my original charger was suffering:

Not keeping the 12v battery topped up when parked.

Not charging when our solar panels pushed up the mains voltage.

Only charging the 12v battery when driving fast (a new problem that recently started).

All good.


(Toby) #24

Seems my 2012 charger is doing the same thing. I have also emailed ies synergy but do not expect a reply. I will also get my friend who lives in France to phone them.

Thanks for your pictures and write up. My twizy is still within the 3 month trader warranty but I suspect the money will come out of his pocket so want to see how low I can get the price.

You would think ies could probably “service” the orig charger and adjust it in some way?

(Toby) #25

Anyone know how to read the can on the charger and if so could the parameters be edited?

(Toby) #26

I have spoken to Renault today and got a price and the dealer that sold me the car has agreed to go halves with me which I think is fair. Just going to try and negotiate a discount now.

Update: ordered the charger and should be in on Friday. managed a 10% discount so £660 inc VAT.

27/7 update. Picked up the charger today, it took about 30 mins to swap it out. Now I have a charger where the fan turns off when the traction battery is full and it keeps on topping up the 12 v battery whilst plugged in.

Happy now.

And then this. (Screen shots from ctek battery sense attached to 12 v and blutoothed to phone)