Polar Network price increase

zoe
twizy
tesla
charging

#1

Hello all, here is some news from BP Chargemaster on the Polar Network Price changes.

**Polar network pricing and access changes from 5th August 2019

Dear Customer,

BP Chargemaster introduced its Polar Plus subscription service in 2015, and tens of thousands of customers now benefit from using our charging network in this way. BP Chargemaster has continued to develop solutions to meet the needs of customers, from pay-as-you-go access via smartphone to deploying the first contactless device on a rapid charger in the UK.

While we will continue to lead the market with our Polar Plus subscription, to make it as easy as possible for occasional users to access our network, we will be equipping all new 50kW rapid and 150kW ultra-fast chargers on the Polar network with contactless payment, and we will retrofit all 50kW Ultracharge units with this technology over the next 12 months.

When it comes to the cost of charging electric vehicles in the UK, government statistics show that over the past four years, the average cost of domestic electricity has risen by 16%, from 15.37p per kWh in 2015 to 17.78p per kWh in 2018.

Since 2015, we have held the Polar Plus, ChargeNow and Plugged in Midlands subscription at £7.85 per month – and will continue to do so for all customers. The cost of charging on Polar charging points has remained static at 10.8p per kWh (below market rates).

Since 2015, we have also significantly expanded the number of rapid chargers on our network, which incur higher connection costs and often higher electricity costs, due to the greater amount of power required.

Given the overall increase in the cost of electricity, we have taken the decision to amend prices for charging on our network. The table below shows the new price per kWh for using Polar network charging points, based on a customer’s chosen method of access.

Tariff (per kWh) AC charger 43kW AC/50kW DC charger 150kW DC charger
Polar Plus 12p 15p 20p
Polar Instant 18p 25p 35p
Contactless N/A 30p 40p

To ensure that our fixed costs are covered, there will be a nominal minimum transaction amount for Polar Instant and contactless usage of £1.20 and £1.50 per charge, respectively.

We are investing heavily in expanding our network, including our rollout of 150kW units to create the UK’s first nationwide network of ultra-fast chargers. BP Chargemaster continues to operate at the forefront of electric vehicle charging and remains committed to making charging as fast, convenient and cost-effective as possible.

Should you have any queries about any of these changes, please email [email protected] and one of our team will respond.

To align with this change we are also updating our Terms and Conditions for Polar Plus members. Please see a copy of these https://chargemaster.us9.list-manage.com. The new T&C’s will come into effect on the 5th August, and the current T&C’s will remain in place until this date. If you wish to end your subscription for any reason, you can do so via the Membership portal. By continuing to access or use Polar services as a Polar Plus member after the new Terms and Conditions become effective, you agree to be bound by them.

Best regards,

The Membership Team, BP Chargemaster


#2

I got this email. What I couldn’t work out is if that updated rapid charger pricing suddenly applies to all rapids plus the cost of the monthly membership, or if it’s still only select rapids that they charge for the energy used.


#3

I did email them to confirm that the monthly subscription is not changing, and that for AC charging that I use on the Zoe which is 22kw AC with the Menekes II is still free. All the other charging options are not within reach for me anyways. What would have been nice is for them to identify the impact of cost from current usage to new tariffs. They still have not responded.